Week 1: Introduction to Crèche Management
Role of a crèche
Responsibilities of staff
Week 2: Legal Requirements (South Africa)
Registration process
Compliance standards
Child protection policies
Week 3: Setting Up a Crèche
Location and layout
Equipment and resources
Week 4: Policies & Procedures
Admission policies
Health & safety rules
Week 5: Daily Operations
Scheduling routines
Staff duties
Week 6: Administration
Record keeping
Attendance registers
Child files
Week 7: Financial Management
Budgeting
Fee structures
Expense control
Week 8: Human Resource Management
Hiring staff
Staff training and supervision
Week 9: Communication
Dealing with parents
Conflict resolution
Week 10: Marketing & Growth
Promoting your crèche
Building reputation
Week 11: Health & Safety Compliance
Emergency procedures
Risk management
Week 12: Practical & Assessment
Business plan development
Final assessment